Returns & Exchanges
At Erstwhile Jewelry, we want you to be completely satisfied with your purchase. We offer a 14-day return window for all unworn, original-condition pieces to ensure you find the perfect addition to your collection.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the jewelry in its original branded packaging and secure it inside a sturdy shipping box to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package before dropping it off at any authorized carrier location.
Inspection and Refund
Once our team receives and inspects the item for quality assurance, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing